The Cascades Hotel at Sun City Resort | Hotel in Moses Kotane

| 7.8 (254 Reviews) |  1 Bathroom
Sun City Hotel | The Cascades Hotel at Sun City Resort

Hotel in Sun City, Moses Kotane

2 restaurants, a full-service spa, and a golf course are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Additionally, a casino, free water park access, and an outdoor pool are onsite.
Housekeeping is available on request.
The Cascades Hotel at Sun City Resort offers 243 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course and 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 16
Check-out
Check-out before 11:00 am express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 1977/071333/06 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

katrina
Jan 30, 2026 06:18:16 AM
Review Score:   4
Summary: The hotel was mostly old and dated which isn’t a huge issue for me except that the bottom floor had a terrible musty smell (unsure if it was coming from inside or the stagnant looking pond outside the doors). The dining area was very dark and the food, although a large spread, wasn’t the greatest (although as a vegetarian I can’t speak to the meat options). For example, the pancakes were always hard from sitting in the warmer, the yogurt was watery and the granola was stale. It is difficult to get hot drinks and every day we did not get them until we were done our food. The tea also tasted very odd (perhaps made with unfiltered water?). We all developed some mild GI issues while staying here, unsure if it was from the food/water or something unrelated. The rooms were decent (no balcony in our room which was a big disappointment as the photos showed a balcony for our room type). Room service never replaced our one tiny bar of soap (for 4 people) and when I asked the person who came to offer towels for soap they said they didn’t have one and did not offer options to get one. The concierge service was very poor - usually no one at the desk and we would get conflicting information on activities from different staff when we did speak with them. The good things about this hotel are the pool area (one heated pool, which was nice but almost too warm, along with one unheated) and the location (directly across from the central mall. We would definitely not stay here again.
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FAQ's

Is this Sun City hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sun City hotel have a swimming pool?

Yes, this Sun City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sun City hotel?

Best-rates for the Sun City hotel starts from $277 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Transportation/Shuttle, Bedding/Linens, Fireplace/Heating, Internet, Kitchen, Designated Smoking Area, Accessibility, Sports/Activities, Wellness Facilities, Bar, Laundry, Pool, TV, Business Services, Guest Services, Hot Tub, View, Balcony/Terrace, Spa, Restaurant, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sun City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sun City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sun City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sun City hotel?

Based on the information reported by the owner or manager, the Sun City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sun City hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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