Mercure Newcastle | Hotel in Newcastle West

| 7.4 (1000 Reviews) |  1 Bathroom
Newcastle West Hotel | Mercure Newcastle

Hotel in Newcastle West

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and conference space.
Housekeeping is available on request.
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • Phone
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Iron/ironing board
  • Safe
  • Energy-saving switches
  • Connecting rooms available
  • Free newspapers
  • Separate sitting area
Breakfast
  • 1 bar
  • 1 restaurant
  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 32 per person
  • 24-hour room service
  • Mini-fridge
  • Coffee/tea maker
  • Dining table
Parking
  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking
Accessibility
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in public areas
Activities
  • Golfing
  • Outdoor pool
Entertainment
  • Satellite channels
  • 40-inch Smart TV
General
  • Meeting rooms - 5
  • Conference space (1356 square feet)
  • Water dispenser
  • Elevator
  • Banquet hall
  • English
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reusable cups only
  • Water dispenser
  • No plastic soda bottles
  • At least 80% of food locally-sourced
  • Reusable tableware only
  • Biodegradable coffee stirrers
  • Renovated entire property - November 2023
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Biodegradable drinking straws
  • At least 80% organic food
Guest Services
  • Free cribs/infant beds
  • Mini-fridge
  • Fence around the pool
  • Snack bar/deli
  • Dining table
  • Outdoor pool
  • Pool gate
  • Daily housekeeping
  • Concierge services
  • Change of bedsheets (on request)
  • Luggage storage
  • Change of towels (on request)
  • 24-hour front desk
Internet
  • Available in all rooms: Free wired internet
  • WiFi in public areas is free with a 4-device limit
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for aud 50.0 per stay. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately aud 32 per person self parking fee: aud 16 per night (in/out privileges) rollaway bed fee: aud 50.0 per stay credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

jason
Apr 11, 2026 12:30:33 PM
Review Score:   8
Summary: The greeting when checking in was very cold and unfriendly… A smile would’ve been welcomed! a welcoming attitude would’ve been nice too. Nothing about the services were explained nothing about the meal. Nothing about the Internet or anything along those lines. It was just a very cold and what seem to be a robotic check-in.The hotel is very outdated but comfortable There weren’t any USB charges that I could see in the room. The beds were comfortable. unfortunately there was no body wash in the bathroom. It was completely empty.. check out process was easy and quick
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Size: 269 square feet m2
1 King Bed
Standard King Room

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Square meters - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 2 Bedrooms (King)
Room Size: 538 square feet m2
2 King Beds
Deluxe Suite, 2 Bedrooms (King)

General

Rollaway/extra beds (surcharge), Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, 2 Double Beds
Room Size: 269 square feet m2
2 Double Beds
Superior Twin Room, 2 Double Beds

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 25, Bed count minimum 2, Bed count maximum 2
Standard Accessible King Room
Room Size: 269 square feet m2
1 King Bed
Standard Accessible King Room

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Square meters - 25, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Mercure Newcastle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Newcastle have a swimming pool?

Yes, this Mercure Newcastle has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Newcastle?

Best-rates for the Mercure Newcastle starts from $95 per night with includes Kitchen, Bedding/Linens, Wellness Facilities, Breakfast, Parking, Pool, Wheelchair Accessible, Security/Safety, Restaurant, Child Friendly, Laundry, Accessibility, Bar, Guest Services, Air Conditioner, Business Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Newcastle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Newcastle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Newcastle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Newcastle?

Based on the information reported by the owner or manager, the Mercure Newcastle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Newcastle?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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