Mercure Charlestown | Hotel in Adamstown Heights

| 8.2 (1000 Reviews) |  1 Bathroom
Adamstown Heights Hotel | Mercure Charlestown

Hotel in Adamstown Heights

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Housekeeping is available on request.
Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Bed sheets
  • Air conditioning
  • Iron/ironing board
  • Energy-saving switches
  • Water-efficient showers only
  • Connecting rooms available
  • LED light bulbs
  • Eco-friendly cleaning products provided
  • Water-efficient toilets only
  • Bulk dispenser for toiletries
  • Desk
  • Soundproofing
  • Phone
Breakfast
  • Room service available
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 34-34 per person
  • Coffee/tea maker
  • Refrigerator
  • Minibar
  • Electric kettle
Parking
  • Free RV/bus/truck parking on site
  • Free self parking on site
Accessibility
  • This property does not have elevators
Activities
  • Outdoor pool
Entertainment
  • 32-inch LCD TV
  • Premium channels
  • Satellite channels
General
  • Meeting room
  • Computer station
  • Conference space (538 square feet)
  • Banquet hall
  • Water dispenser
  • English
  • Biodegradable coffee stirrers
  • At least 80% lighting from LEDs
  • TV in lobby
  • No plastic drinking straws
  • Local culture & ecosystem education
  • No plastic soda bottles
  • Biodegradable drinking straws
  • Reusable cups only
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable tableware only
  • Vegetarian dining options
  • Smoke-free property
  • Comprehensive recycling policy
  • Vegan dining options
Guest Services
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Laundry facilities
  • Cribs/infant beds (surcharge)
  • Snack bar/deli
  • Outdoor pool
  • Soundproofed rooms
  • Front desk (limited hours)
  • Laundry facilities
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Change of towels (on request)
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Terrace

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 9 pm minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 5 children stay free when using existing bedding. rollaway/extra beds are available for aud 35 per night. cribs (infant beds) are available for aud 20.0 per night.
Payment Policy
Fee for full breakfast: approximately aud 34 to 34 per person crib (infant bed) fee: aud 20.0 per night rollaway bed fee: aud 35 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance. elevators are not available. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses some solar energy

Reviews

James
Jul 29, 2026 10:39:50 AM
Review Score:   6
Summary: Room was good, breakfast was great. Bed was hard and uncomfortable.
See All Reviews

Room Arrangement

Room Info Facilities
Privilege, Room, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Privilege, Room, 1 King Bed

General

Square meters - 32, Bathrobes, Balcony or patio, Free WiFi, Number of bedrooms - 1, Garden view, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Recycling
Standard Room, 1 Queen Bed
Room Size: 280 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Ping - 8, Free WiFi, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, Multiple Beds
Room Size: 344 square feet m2
3 Queen Bed and Twin Beds
Standard Room, Multiple Beds

General

Square meters - 32, Free WiFi, Number of bedrooms - 1, Square feet - 344, Bed count maximum 3, Extra bed count 1, Ping - 10, Bed count minimum 3
Standard Twin Room, Multiple Beds
Room Size: 280 square feet m2
2 Queen Bed and Twin Bed
Standard Twin Room, Multiple Beds

General

Free WiFi, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Access via exterior corridors, Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 280 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Ping - 8, Balcony or patio, Free WiFi, Square feet - 280, Number of bedrooms - 1, Garden view, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mercure Charlestown starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Mercure Charlestown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Charlestown starts from $128 per night with includes Wellness Facilities, Breakfast, Laundry, Air Conditioner, Guest Services, Child Friendly, Kitchen, Pool, Internet, Parking, Bedding/Linens, Restaurant, Bar, TV, Balcony/Terrace, Security/Safety, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Charlestown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Charlestown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.