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Hotel Willow Banks, Mall Road Shimla | Hotel in Shimla

| 7.8 (68 Reviews) |  1 Bathroom
Bemloi Hotel | Hotel Willow Banks, Mall Road Shimla

Hotel in Bemloi, Shimla

Along with 5 restaurants, this smoke-free hotel has a full-service spa and a nightclub. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.
Hotel Willow Banks, Mall Road Shimla offers 55 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club and a sauna.

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Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Private bathroom
  • Towels
  • Bidet
Bedroom
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Access via exterior corridors
  • Separate sitting area
  • Free newspapers
  • Desk
  • Safe
  • Phone
  • Individually furnished
  • Individually decorated
Breakfast
  • 24-hour room service
  • 2 bars/lounges
  • 5 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: INR 700 for adults and INR 500 for children
  • Refrigerator
Parking
  • Limo/town car service
  • Self parking on site (INR 200 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
Activities
  • Steam room
  • Sauna
  • Nightclub
  • Health club
  • Full-service spa
Entertainment
  • Cable channels
  • 32-inch LED TV
General
  • Meeting room
  • Business center
  • TV in lobby
  • Smoke-free property
  • Fireplace in lobby
  • Hindi
  • English
Guest Services
  • Refrigerator
  • Laundry facilities
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: WiFi
Outdoors
  • Rooftop terrace
Spa
  • Spa open daily
  • Ayurvedic treatments
  • Steam room
  • Body treatments
  • Aromatherapy
  • Massage - deep-tissue
  • Body scrubs
  • Couples treatment room(s)
  • 3 treatment rooms
  • Sauna
  • Massage - Swedish
  • Facials
  • Massage/treatment rooms
  • Massage - Thai
  • Body wraps

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 2:30 pm late check-in subject to availability minimum check-in age: 15
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are available for inr 2000.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately inr 700 for adults and inr 500 for children self parking fee: inr 200 per day rollaway bed fee: inr 2000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Dhruv
Jul 9, 2026 10:22:41 AM
Review Score:   6
Summary: The location of the hotel is pretty good, as it’s close to Himachal Tourism Lift and the Mall Road. The Hotel has 3 nice restaurants and a Breakfast buffet as well. Breakfast buffet was a decently good spread and tasted nice. However, the washroom smelled very bad, and despite a request to change room and fix the smell, the staff merely cleaned the washroom and sprayed a freshner. The washroom continued to smell throughout the stay. Also, the bathtub was creaking and was clearly old. Additionally, when I ate at the restaurants (three times), twice I was not given a bill. The staff just showed me the total on the screen, but never gave me a bill. The one time I got a bill, it was billed partially only for the food, and not the drinks.
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Room Arrangement

Room Info Facilities
Premium Room with Large Balcony and Bathtub
Room Size: 375 square feet m2
1 Double Bed
2 Twin Beds
Premium Room with Large Balcony and Bathtub

General

Square meters - 35, Square feet - 375, Furnished balcony or patio, Number of bedrooms - 1, Valley view, Rollaway/extra beds (surcharge), Ping - 11, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Super Deluxe Room with Small Balcony and Bathtub
Room Size: 375 square feet m2
1 Double Bed
2 Twin Beds
Super Deluxe Room with Small Balcony and Bathtub

General

Balcony, Square meters - 35, Square feet - 375, Number of bedrooms - 1, Valley view, Rollaway/extra beds (surcharge), Ping - 10.54, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Premium Rooms with Kitchenette
Room Size: 375 square feet m2
1 Double Bed
Premium Rooms with Kitchenette

General

Square meters - 35, Square feet - 375, Kitchenette, In-room climate control (air conditioning), Cookware, dishware, and utensils, Microwave, Stovetop, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Luxury rooms with Balcony (Limited View) and Bathtub
Room Size: 200 square feet m2
1 Double Bed
2 Twin Beds
Luxury rooms with Balcony (Limited View) and Bathtub

General

Balcony, Square meters - 19, Square feet - 200, Number of bedrooms - 1, Valley view, Rollaway/extra beds (surcharge), Ping - 6, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Deluxe Room - Mall road facing with Bathtub
Room Size: 375 square feet m2
1 Double Bed
2 Twin Beds
Deluxe Room - Mall road facing with Bathtub

General

Square meters - 35, Square feet - 375, City view, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 11, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Super Deluxe Room with Small Balcony
Room Size: m2
1 Queen Bed
Super Deluxe Room with Small Balcony

General

Free bottled water, Free toiletries, Iron/ironing board, Rainfall showerhead, Shower only, Free WiFi, No rollaway/extra beds, Number of bedrooms - 1, Valley view, Electric kettle, Bed count minimum 1, Bed count maximum 1
Family Suite with Jacuzzi
Room Size: 750 square feet m2
2 King Bed and Large Twin Sofa Bed
Family Suite with Jacuzzi

General

Square meters - 70, Square feet - 750, Private hot tub, City view, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 21.08, Private hot tub (indoor), Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Club Room with Balcony and Bathtub
Room Size: 375 square feet m2
1 Double Bed
2 Twin Beds
Club Room with Balcony and Bathtub

General

Balcony, Square meters - 35, Square feet - 375, Number of bedrooms - 1, Valley view, Rollaway/extra beds (surcharge), Ping - 11, Bed count minimum 1, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Bemloi hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Bemloi hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Bemloi hotel starts from $57 per night with includes Guest Services, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Entertainment, Child Friendly, Kitchen, Security/Safety, Restaurant, Parking, Balcony/Terrace, Fireplace, Bar, Laundry, Accessibility, Wellness Facilities, Spa, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bemloi hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Bemloi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.